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What Our Clients Say

Some kind words from our respected clients

“MCA Insurance makes us feel well looked-after. They promptly and efficiently assess and process our claims, and provide trouble-free service. We’ve remained a long-term client of MCA, as we’ve always found them to be a very reliable and responsible account manager, and we’re more than happy with their rapid and knowledgeable responses to our insurance needs and concerns.”

JONATHON LONG

“MCA Insurance has been our Broker for over thirty years. Why? Because we’re always comfortable in knowing that we will get the best insurance outcome possible that we can get – every time! They’re very professional, thorough, and consistently responsive in the time frame we ask for. They also demonstrate their high-level of efficiency and excellent communication skills, by letting us know exactly where our claims are at, throughout what is sometimes a complicated process.”

MICHAEL FULLARD

“MCA has been our insurance broker for almost 30 years and during that time has always delivered outstanding service. Their clear understanding of our business and the healthcare industry has proven invaluable. Mark and his team have always provided advice and informed solutions, relative to our requirements, in a timely and highly professional manner.”

LOU PASCUZZI

"MCA delivers! Throughout our long association with MCA we have always been comfortable in knowing that our insurance needs are being looked after by a helpful and reliable team of professionals. The annual renewal process is handled efficiently and communicated to us well in advance of the renewal date to allow timely decision making. Questions or claims are dealt with swiftly. We highly recommend MCA as a broker."

Her Majesty's Theatre with Hayden Orpheum Picture Palace

MARK BURWOOD-SMITH

“Our industry association has had a long and successful relationship with MCA. They have always provided professional, thorough and timely advice. When we have needed help with specific issues, Mark and the team have always stepped up and solved any problems we have had. Always with spot on advice and always very responsive. Their understanding of LPA and our industry needs is first rate.”

EVELYN RICHARDSON

"Both my family business and personally we continue to enjoy a life long association with MCA, first with John Christoffelsz, and more recently with his son Mark, and their team. We challenge them and they rise to the occasion every time. Having invested the time to get to know us and our business, we are confident they have our best interests at heart at all times. At the times of need, it is very comforting to know the individuals who are MCA, and that we can depend on them.”

ROBERT McGEARY

“For the last 20 years MCA have been our exclusive insurance brokers looking after all facets of our complex business as well as providing personal services to the directors of the business. In this time I have found them to be very professional, competitive and competent in the manner in which they handle our affairs. They have always been approachable and give prompt resolution to claims as well as other insurance related matters. I am very comfortable in giving them the highest recommendation and we will continue to engage them as our brokers in years to come.”

ROSS BELLESIS

“Constellation Journeys is proud to partner with MCA Insurance Brokers both for our own business insurance requirements and the provision of travel insurance products to our clients. Insurance in the travel industry is a complex and specialised field – we have the utmost confidence that we are dealing with professionals who have expert knowledge and experience relevant to our business. This expertise is combined with responsive and customer focused service that we value greatly.”

DAN KOTZMANN

“MCA’s very professional, reliable and prompt service to our enquiries and claims (particularly when the circumstances are exceptional) is most appreciated, just as their attention to detail is when we’re seeking annual policy reviews and changes, that fit within our premium pricing expectations. MCA do their research. And when we have a claim that we feel is borderline for acceptance, they ably ensure we achieve success. What we find very pleasing is their personalised, supportive and courteous manner in all things – we never feel like a number.”

WARREN HAYSOM

“The support received from MCA, in particular from Mark, has supported Inspiring Vacations from its early days and through all stages of its growth. Mark’s thorough expertise in the travel sector is unique amongst the market, with the quality and timeliness of communication always instilling confidence. We are pleased to be on this journey with MCA by our side and look forward to a long partnership ahead.”

JAMES CATHIE

"In the early 2000’s after 9/11, insurance for live performance and music venues increased dramatically - that’s if you could find an insurer prepared to cover you at all. At the recommendation of LPA, we went to MCA Insurance Brokers and have not looked back. They are an independent organisation led by a second generation of specialist live venue insurance brokers; now under Mark Christoffelsz. They offer personalised, tailored solutions to venues large and small. We are pleased to have had this business relationship continue for over 20 years."

GREG KHOUREY

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MCA Insurance Brokers

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What Our Clients Say

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